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The basics · Pricing and billing · What ASVA can and cannot do · ASVA and other tools · The free Money Stuck Report · For Tally partners · Reminder messages

The basics

What is the best WhatsApp payment reminder software for TallyPrime?

It depends on the job. For chasing overdue credit customers automatically from your own WhatsApp number, with replies understood and receipts posted back into Tally, ASVA is built specifically for that. For credit limits and buyer risk scoring, Kenso is stronger. For a broad accounting suite, look at CredFlow or Takkada. ASVA costs Rs 7,999 to Rs 14,999 a year plus GST by number of active parties, with WhatsApp messages included.

TallyPrime can already send reminders on WhatsApp. Why do I need ASVA?

TallyPrime can share an outstanding statement or a reminder letter on WhatsApp when you choose to send it. ASVA does the work around that message: it sends on its own, timed to each party's credit days, from your own number; reads what the customer writes back; holds reminders when someone promises a date and resumes them if the date passes; and posts the receipt into Tally once you confirm the payment. The reminder is the easy part. The replies and the follow-up are where the time goes.

Does ASVA send reminders from my own WhatsApp number?

Yes. Bills and reminders go out from the shop's own WhatsApp number, so customers recognise the sender. Sending is paced and capped per hour, daytime only, with one combined message per customer.

Does ASVA change my Tally data?

It reads your bills and balances. The only thing it writes is a receipt voucher, and only after you confirm the amount. It never edits or deletes existing vouchers and never creates sales vouchers.

How much does ASVA cost?

15 days free from the day you start, then a yearly plan plus GST: Lite Rs 7,999 for up to 100 active parties and 500 WhatsApp messages a month, Collect Rs 10,999 for up to 250 and 1,500 messages, and Recover Rs 14,999 for up to 500 and 3,000 messages, with multi-company. WhatsApp messages are included, and 1,000 more cost Rs 399 + GST. Every plan reads replies and holds reminders when a customer promises a date. Above 500 is priced on request. Self-serve setup is free.

Do my customers need an app?

No. They get a normal WhatsApp message from the shop's number with a pay link that opens in any browser and hands off to any UPI app.

Which languages does ASVA use?

Reminders go in English by default, or Hinglish for the customers you choose. ASVA understands replies in English, Hinglish, Hindi and Tamil.

How do I get ASVA set up?

Download the Windows installer on the computer running TallyPrime, enter the short setup code, pick your Tally company and scan WhatsApp once. It takes about five minutes, and you can message +91 93441 10272 on WhatsApp to be walked through it.

Pricing and billing

Is ASVA a mobile app or a desktop app?

ASVA is a Windows desktop app. You install it once on the same computer where you run TallyPrime. There is no mobile app to install, and your customers install nothing. They simply receive a normal WhatsApp message from your own number.

Are WhatsApp messages included?

Yes. Every plan includes a monthly WhatsApp message allowance: 500 on Lite, 1,500 on Collect and 3,000 on Recover. ASVA pays WhatsApp for them, so you get one bill. If you run out, add 1,000 more for Rs 399 + GST; unused add-on messages last until your renewal. Your number stays in the WhatsApp Business app on your phone.

Is ASVA billed yearly?

Yes. ASVA is a yearly plan, paid once a year plus GST. The 15-day free trial comes first, and you pay nothing until it ends. Already using ASVA on a monthly plan? Your price stays the same.

Which Windows do I need, and what else?

A Windows 10 or Windows 11 computer with TallyPrime, and your WhatsApp. Download one installer, type the short setup code we read out to you, pick your company and scan WhatsApp. About five minutes, and there is nothing else to install.

Do my customers need to install anything?

No. Your customers just get a normal WhatsApp message from your own number. Nothing for them to install, download or learn.

How do I pay for ASVA?

Pick a plan above and press Pay. You get a UPI link (it opens your UPI app on a phone) and a QR to scan from a computer, with an order number in the payment note. Send us the screenshot on WhatsApp and we switch your plan on the same working day. After that, we send a pay link before each renewal date.

Is there a setup fee?

Not if you set it up yourself: download ASVA, type the short code we give you and connect WhatsApp, about five minutes, and we stay on the phone with you. If you would rather a Tally partner did it at your shop, assisted setup is Rs 2,999, paid to the partner.

What counts as an active debtor?

A customer with an outstanding balance that ASVA can chase. Each plan covers up to a number of active debtors and includes a monthly WhatsApp message allowance.

Do messages come from my number or ASVA's?

Your own WhatsApp number, so customers recognise your shop and trust the message.

Will it spam my customers?

No. Reminders follow each party's credit terms, respect a daily cap, and stop as soon as a customer replies.

Does ASVA hold or route my money?

No. Every reminder carries a UPI link straight to your own account. ASVA never touches the payment and takes no cut.

Is it hard to set up?

No. There are no files to edit and no settings to figure out. If you can link WhatsApp Web, you can set up ASVA, and we stay on the phone with you while you do it.

Can I try it first?

Yes. The first 15 days are free on the full ASVA, and we will connect your Tally and set up your first batch with you.

What ASVA can and cannot do

Does ASVA do accounts-receivable aging reports?

Yes. ASVA splits your outstanding into 0-30, 31-60, 61-90 and 90+ day buckets, shows your days-sales-outstanding (DSO) and how much cash is stuck, and refreshes it from every Tally sync.

Can ASVA handle partial payments?

Yes. A part payment is allocated to the oldest open bills first; the remaining balance stays in the reminder cadence and the next reminder shows the real amount still due.

Does ASVA warn me before I give a customer more credit?

Yes, as a calm advisory. Open a customer and, only when it matters, ASVA shows how exposed you are and whether to collect before extending more credit. It never blocks a sale, ASVA reads Tally and advises; the decision stays yours.

Does ASVA score how reliably each customer pays?

Yes. Every party earns a grade, Reliable, Watch or Slow payer, built only from their real payment history, with the exact reasons shown. A party with no history is never graded unfairly.

Does it accept NEFT, RTGS, cheque and cash, not just UPI?

Yes. Customers can confirm a payment by reply or screenshot, and you can record any payment, UPI, bank transfer, cheque or cash, against a customer, which posts back to Tally after you confirm the amount.

Can I send different reminders to different customers?

Yes. Group parties into batches, each with its own tone, language (English or Hinglish), send hour, optional discount line and UPI. The right customers get the right message.

What happens when a customer says they will pay later?

ASVA recognises a promise or a paid claim, pauses chasing until the promised date, and resumes on its own if the money does not arrive. You always see who promised what.

Can I escalate a customer who keeps not paying?

Yes, on your terms. You can send one firm, formal reminder to a customer well past due, but only when you choose and after you see the exact words. ASVA never escalates the tone on its own.

Does ASVA need a Tally TSS subscription or any plugin?

No. ASVA reads TallyPrime over its built-in HTTP server with no plugin (no TDL) and works without an active TSS. It runs on the Windows PC next to Tally.

Is my customer data safe, and does ASVA message people on its own?

Messages go from your own WhatsApp number, and ASVA only ever acts on a customer message when it is your own customer replying about a payment. Other chats never leave your computer. You stay in control.

Is ASVA the same as "Asva AI"?

No. ASVA here is a Windows app that collects your TallyPrime outstanding over WhatsApp for Indian distributors and wholesalers. It is unrelated to any similarly named AI-search or brand-visibility product.

ASVA and other tools

What is the best WhatsApp payment reminder software for Tally?

There is no single winner for everyone. For chasing overdue credit customers automatically from your own WhatsApp number, ASVA is built specifically for that and handles replies and promise-to-pay. For heavy credit-limit control and buyer risk, Kenso is stronger. For a broad established suite, look at Takkada or CredFlow.

Can I send reminders from my own WhatsApp number?

With ASVA, yes, this is built in, so your customer sees a message from the number they already know. With some other tools this is an add-on or depends on the WhatsApp Business Platform setup, which can change how your number works on the phone.

ASVA vs CredFlow?

CredFlow is a broader, funded receivables suite. ASVA is a focused AI collections assistant that sits next to Tally, sends from your own number, understands promises like pay Friday, and reconciles the payment back to Tally once you confirm. If collections is the whole job, ASVA is the sharper fit.

ASVA vs Takkada?

Takkada is strong on the invoice to WhatsApp to UPI to Tally reconciliation loop and is established. ASVA leans harder into AI reply handling and promise-to-pay, and sends from your own number by default. Takkada sends from a shared business number on every plan, with your own number as an add-on priced by your partner.

ASVA vs Kenso?

Kenso is a full credit-control product: buyer verification, credit limits, risk scoring and legal escalation. ASVA deliberately stays focused on running collections themselves for Tally distributors, rather than becoming a credit bureau.

How does promise-to-pay work?

When a customer replies that they will pay on a date, ASVA records the promise and pauses reminders until then. If the date passes unpaid, reminders resume and the owner is told, so a promise never buys permanent silence.

We already use Busy. Do we have to switch?

No. Busy, Marg and Tally are accounting software, and ASVA is not trying to replace them. It reads your outstanding and does the chasing on WhatsApp, which is the part those packages leave to you. Nothing changes in how you bill, and your accountant carries on exactly as before.

What does ASVA store about my business?

Who owes you money, how much, the bill number and the dates. That is all. ASVA does not store what you sold: there is no item name, no quantity, no rate, no HSN code and no tax figure anywhere in it. It does not file anything, it does not connect to the GST portal, and it reports to nobody.

The free Money Stuck Report

Is the Money Stuck Report really free?

Yes. There is nothing to pay and nothing to install. You send the file, we send the report.

Do I need to use ASVA to get it?

No. The report is useful on its own. If you want ASVA to follow those parties up on WhatsApp afterwards, the first 15 days are free.

Which accounting software does it work with?

Any software that can export an outstanding or bills receivable report to Excel: TallyPrime, Tally ERP 9, Busy, Marg, Vyapar and Zoho Books.

What do you do with my file?

We read it only to make your report, then delete it. We never contact your customers and never share the file.

How long does it take?

Usually within one working day of receiving your file on WhatsApp.

For Tally partners

Who can join?

Tally partners, implementers and accountants who look after Tally clients. You do not need to sell anything else.

How am I paid?

Your client pays the Rs 2,999 setup fee to you directly. Your 10% is paid by ASVA after each yearly payment from your client arrives.

Is the setup fee the same on every plan?

Yes. Rs 2,999 on Lite, Collect and Recover.

What does setup involve?

Install ASVA on the Tally computer, type the short code, pick the company and connect WhatsApp with the owner. About five minutes, then you set up their first batch together.

What if my client stops using ASVA?

You earn for every year they stay. Nothing you have already earned is taken back.

Reminder messages

Are WhatsApp payment reminders utility or marketing messages?

A reminder about a specific bill the customer owes is a utility message under Meta's rules, as long as it has no promotional content. Meta's own utility examples include billing reminders. Adding a discount or an offer to the same message makes it a marketing message, which costs about 7 times more in India.

Can I put an early-payment discount in the reminder?

Better not. Under Meta's rules a reminder with an offer in it counts as marketing. Put the discount on your pay page instead and keep the reminder about the bill.

How often should I send payment reminders?

Once a few days before the due date, once on the due date, then about once a week while it stays open. Stop the moment the customer promises a date, and only follow up again if that date passes.

Should reminders come from my own WhatsApp number?

Yes, where you can. Customers read messages from a number they have saved. A reminder from an unknown number is easy to ignore.