ASVAWhatsApp payment reminder messages: 12 templates you can copy
Polite, short reminders for every stage of a credit bill, from the day it is made to the day it is paid. Copy them into WhatsApp, change the words in brackets, and send. Each one is written to count as a utility message under Meta's rules.
Four rules.
Name the bill
Bill number, amount and due date. A specific reminder gets paid; a vague one gets ignored.
One message, all open bills
If a customer owes on three bills, send one message that lists all three.
No offers inside
A discount or a promotion turns a reminder into a marketing message under Meta's rules.
Stop when they promise
When a customer names a date, hold off until it passes. Chasing someone who just promised loses goodwill.
Copy, change the brackets, send.
When the bill is made
Hello [Name], your bill [Bill no] from [Shop] for Rs [Amount] is ready. Payment is due on [Due date]. You can pay by UPI here: [Pay link]. Thank you.
Three days before the due date
Hello [Name], a quick note from [Shop]: bill [Bill no] for Rs [Amount] is due on [Due date]. Pay link: [Pay link]. Thank you.
On the due date
Hello [Name], bill [Bill no] for Rs [Amount] from [Shop] is due today. Pay link: [Pay link]. If you have already paid, please ignore this message.
A week overdue
Hello [Name], bill [Bill no] for Rs [Amount] from [Shop] was due on [Due date] and is still open. Could you let us know when we can expect it? Pay link: [Pay link].
A month overdue
Hello [Name], [Shop] here. Rs [Total] is pending across [Count] bills, the oldest from [Oldest date]. Please share a date for the payment, or call us on [Phone] if anything looks wrong.
After the customer promises a date
Thank you, [Name]. Noted that you will pay Rs [Amount] by [Promised date]. We will not send another reminder before then.
When the promised date has passed
Hello [Name], you had planned to pay Rs [Amount] by [Promised date] for bill [Bill no]. Is it on the way? Pay link: [Pay link].
After a part payment
Thank you, [Name]. We received Rs [Paid] against bill [Bill no]. Rs [Balance] is still open on it. Pay link: [Pay link].
After full payment
Thank you, [Name]. We received Rs [Amount] for bill [Bill no]. Your account with [Shop] is clear.
When the customer asks for a statement
Hello [Name], here is your statement from [Shop]: Rs [Total] open across [Count] bills. The bill list is attached. Pay link: [Pay link].
Due date par (Hinglish)
Namaste [Name] ji, [Shop] ki taraf se: bill [Bill no] ke Rs [Amount] aaj due hain. Pay link: [Pay link]. Agar payment ho gaya hai to is message ko ignore karein.
Ek hafte baad (Hinglish)
Namaste [Name] ji, bill [Bill no] ke Rs [Amount] [Due date] ko due the aur abhi baaki hain. Kab tak bhej payenge, bata dijiye. Pay link: [Pay link].
These reminders, sent for you from your own number
ASVA reads your Tally, sends the right reminder on the right day, reads every reply, holds off when someone promises a date, and posts the receipt into Tally. 15 days free.
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